Estate Services Cleaner
Southern Housing
Role
Who You Are
As an Estate Services Cleaner, you represent the frontline of our housing service. You embody our core values that are at the HEART of our operations: Honest, Efficient, Accountable, Respectful, and Trusted. You are committed to maintaining and promoting our vision to create communities where everyone feels safe and proud to live. You excel at providing exceptional cleaning services and prioritize maintaining a safe environment for residents. You're a valued team member who follows our Equality, Diversity & Inclusion, Health & Safety, and Code of Conduct policies daily.
What the Job Involves
Reporting to the Estate Services Manager, you are responsible for delivering high-quality cleaning services to the internal and external areas of our estates. Your tasks include general cleaning duties such as sweeping, mopping, vacuuming, and more within communal areas. You'll also be responsible for using machinery for deep cleaning when necessary and reporting any maintenance or safety issues. As a point of contact for residents, you provide assistance or redirect inquiries to relevant team members. You also highlight the needs of vulnerable residents, maintain a professional demeanor, and adhere to Health and Safety legislation.
Skills
- Experience in cleaning duties
- Basic health and safety knowledge
- Ability to use a smartphone for communication
- Capability to work independently and in teams
- Strong initiative and problem-solving skills