Job Description

Who You Are

You are a proactive and customer-focused individual with a strong ability to provide comprehensive business support services. You have excellent literacy and numeracy skills, are adaptable, and embrace change and technology. You can work flexibly and independently, managing workloads and meeting deadlines while maintaining a positive attitude.

What the Job Involves

The Business Support Officer is responsible for providing professional and proactive business support services to enable the organization to meet statutory and legal obligations. This involves mailbox management, finance processing, data management, meeting arrangements, and caseload management. The role requires maintaining and updating IT systems, working flexibly to support service users, managing workloads, and ensuring the professional delivery of business processes. Additionally, you will work with colleagues to identify improvements, use technology to enhance support services, and adhere to council policies and regulations.

Skills

• Efficient and effective administrative support
• Excellent knowledge of IT systems and software packages
• Strong word processing skills
• High levels of literacy and numeracy
• Excellent interpersonal and communication skills
• Problem-solving and initiative
• Resilience and ability to handle challenging information
• Flexibility and ability to prioritize
• Proven experience in office systems operation