Business Support officer (Scale 6)

Who You Are

You are a proactive and organized individual with a strong understanding of neurodiversity issues. Ideally, you have experience or knowledge in children's social care. You are adept at managing time effectively, both for yourself and in supporting others, with excellent administrative skills to assist in completing essential tasks within deadlines. Your collaborative and professional approach, along with your highly detail-oriented mindset, enables you to maintain confidentiality and professionalism in every aspect of work.

What the Job Involves

This role entails supporting a Social Worker for 7 hours weekly, with the option to spread this commitment over 2 or 3 days based at Thomas Hardy House. Key duties include organizing priorities and meeting deadlines, assisting with time management, and ensuring proper document handling and filing. You will also be responsible for uploading documents and ensuring timely completion of tasks within the Liquid Logic system. Your role extends to diary management, organizing meetings, updating correspondence, and providing support with referrals and other administrative duties.

• Managing diaries, meetings, and correspondence
• Organizing travel, managing expenses and mileage claims
• Attending meetings to take minutes and track follow-up actions
• Supporting task management, prioritization, and workload planning
• Collating information for life story work and documentation
• Completing referrals and general administrative duties

Skills

• Strong organizational and planning ability
• Administrative and IT skills (Microsoft Outlook, Teams, Word, Excel)
• Confidence in managing Outlook inboxes and scheduling meetings
• Strong communication and interpersonal skills
• High attention to detail, confidentiality, and professionalism
• Proactive and solutions-focused attitude